SOUFFLÉ DISPUTE MANAGER
Disputes not only consume valuable time and reduce your restaurant’s profits, but they are also a hassle to manage and monitor due to the limited timeframe available for disputing customer refunds.
On average, these disputes can cost restaurants 5% of their revenues.
OUR RESULTS
Average dispute winrate
Our reactive and intelligent system enables us to retrieve money lost to refunds 8 times out of 10.
Returned to merchants on average
On average, each month, merchants using Soufflé are able to get $300 back which would have otherwise been lost to refunds.
Time saved each month
Our merchants save, on average, more than 4 hours thanks to Soufflé handling the refunds on their behalf.
HOW IT WORKS
Customer asks for refund
When a customer reports that an item from their order is missing, incorrect, or wrong, Doordash, Uber Eats etc issues a refund or credit to the customer
Soufflé takes action
Our AI tool automatically selects the most appropriate reason for disputing the chargeback from the available options and submits the dispute.
Money back in your pockets
80% restaurant dispute success rate. See it directly returned to your payouts.
